Free Review Eligibility Audit.
You suspect some of the reviews on your profile should not be there. Maybe a competitor posted one. Maybe someone who was never a customer left a damaging rating. Maybe you flagged it yourself and Google said no.
No upfront fees. Real specialists. We only assess feedback that violates official content policies.
Before you spend anything, find out where you stand. Our free eligibility audit gives you a clear, review-by-review assessment — which items meet the criteria for a policy-based dispute, which do not, and what the realistic next steps look like.
No cost. No obligation. No login credentials required.
What the Audit Covers
This is not a sales call disguised as a consultation. The audit is a structured assessment performed by a real specialist — not a bot, not an automated tool, and not a generic response. When you submit your business details, here is exactly what happens:
1. Review-by-Review Eligibility Assessment
We examine each review you flag against the relevant platform’s content policies. For Google, that means evaluating whether the review conflicts with their prohibited and restricted content guidelines — covering spam, fake engagement, off-topic content, harassment, conflict of interest, and more. We do the same for Yelp, Facebook, Tripadvisor, Glassdoor, Trustpilot, and Booking.com if your business is listed there.
2. Policy Basis Documentation
For each review that qualifies, we identify the specific policy category it falls under. You will know exactly why a review is eligible — not just that it is. This matters because a vague flag to Google gets ignored. A documented dispute citing the right policy category gets taken seriously.
3. Handling Priority Recommendation
Not all eligible reviews carry the same weight. A one-star fake review sitting at the top of your profile does more damage than a three-star review buried below twenty others. We recommend a handling order based on impact, so the reviews hurting you most are addressed first.
4. Transparent Quote
If you choose to proceed, you receive a clear quote with no hidden fees. Our model is pay-on-success: you are only charged after a qualifying review is successfully removed. If we cannot remove it, you do not pay for that review.
How the Audit Works
Fake, malicious, or policy-violating Google reviews removed using platform-compliant processes.
No upfront fees. Real specialists.
Step 1 — Submit Your Details
Use the form below. At minimum, provide your business name, Google Business Profile link, and the reviews that concern you. If you have reviews on other platforms, include those links too. The more context you share, the more precise the assessment. But even a single review link is enough to get started.
Step 2 — We Review and Assess
A specialist reviews each flagged item manually. This typically takes 24 to 48 hours. For businesses with a large volume of reviews across multiple platforms, it may take slightly longer. We confirm the timeline when we receive your submission.
Step 3 — You Receive Your Report
We send you a clear summary: which reviews are eligible, the recommended handling order, estimated timelines, and your quote. We also explain any reviews that do not qualify and why. From there, you decide. There is no follow-up pressure and no obligation to proceed.
Who This Audit Is For
The audit is designed for business owners who are dealing with reviews they believe are fake, malicious, or policy-violating — and want a professional assessment before deciding how to respond.
Common situations we see:
- A competitor posted a fake review to damage your rating
- A non-customer left a review based on a secondhand account or personal grievance
- An ex-employee posted a review that is not a genuine customer experience
- You received a wave of spam or bot-generated reviews
- A review contains false statements, personal information, or threats
- You already flagged a review through Google and it was rejected
We serve businesses across all industries and locations, with offices in New York City and Toronto. Our team works with businesses in the United Kingdom, Australia, Singapore, UAE, Switzerland, Japan, France, and Germany.
What We Do Not Do
Transparency is not optional in this industry. Too many providers overpromise and underdeliver. Here is what you should know about us before you submit:
- We do not guarantee removal outcomes. Platforms make the final decision on every dispute. What we provide is a structured, evidence-based process that gives each qualifying review the strongest possible case.
- We do not target legitimate customer feedback. If a review reflects a genuine customer experience — even an unhappy one — it is not something we pursue.
- We do not use fake reports, automated flagging bots, mass-reporting tools, or any method that conflicts with platform terms. Every dispute we submit is policy-compliant and documented.
- We do not charge upfront fees. You pay only after a qualifying review is successfully removed.
- We do not ask for your login credentials. We never need access to your Google account, your email, or any passwords.
Platforms Covered in the Audit
The audit is not limited to Google. If your business is listed on multiple review platforms, we assess eligibility across all of them:
- Google Business Profile
- Yelp
- Tripadvisor
- Glassdoor
- Trustpilot
- Booking.com
Each platform has different content policies and dispute processes. We tailor the assessment to the specific guidelines of each one.
Handling is aligned to each platform’s policies and content rules.
Request Your Free Audit
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What Happens After You Submit
Within 24 to 48 hours, a specialist from our team will send you a detailed eligibility report. The report includes:
- A list of reviews that qualify for a policy-based dispute, with the specific policy basis identified for each
- A list of reviews that do not qualify, with a brief explanation
- A recommended handling order based on impact to your rating and visibility
- Estimated timelines for each dispute
- A transparent, itemized quote — you pay nothing unless a qualifying review is successfully removed
If you decide to proceed, we assign a dedicated specialist to your case and begin the structured dispute process. If you decide not to proceed, there is no charge and no follow-up pressure. The audit report is yours to keep.
Common Questions About the Audit
Is the audit really free?
Yes. The audit itself has no cost and no obligation. If you choose to proceed with removal, our pay-on-success model means you only pay after a qualifying review is successfully removed. There are no upfront charges at any stage.
How long does the audit take?
Most audits are completed within 24 to 48 hours. If your profile has a large number of reviews across multiple platforms, it may take slightly longer. We confirm the timeline when we receive your submission.
What if none of my reviews qualify?
That is a possibility, and we will tell you directly. Not every negative review violates platform content policies. If no reviews meet the threshold for removal, we provide honest guidance on alternative approaches — including how to respond professionally to reviews that will remain on your profile.
Do you need access to my Google account?
No. We never ask for your login credentials, passwords, or account access. The audit and the entire removal process are handled externally through platform-compliant channels.
Is my information kept confidential?
Yes. All audit submissions are handled confidentially. We do not share your business information, review details, or case specifics with third parties.
What if I already flagged a review and Google rejected it?
That is one of the most common situations we see. Standard flagging through Google’s reporting tool is often insufficient for reviews that require a documented, evidence-based dispute. Our process goes beyond basic flagging. The audit will assess whether a stronger case can be built.
Can I submit reviews from multiple platforms?
Yes. The audit covers Google, Yelp, Facebook, Tripadvisor, Glassdoor, Trustpilot, and Booking.com. Include any relevant links when you submit.
What countries do you serve?
We work with businesses internationally. Our offices are in Toronto, Canada and New York City, USA. We currently serve businesses in the United States, United Kingdom, Canada, Australia, Singapore, United Arab Emirates, Switzerland, Japan, France, and Germany.
Take the First Step
If reviews are hurting your business and you are not sure what can be done, this audit gives you the answer. No cost, no obligation, no credentials required. A specialist reviews your case and tells you exactly what qualifies, what does not, and what it would take to address it.
or contact us directly at support@reviewarmour.com.
